3 November 2026 Release
Leasing Assistant
Enhanced Leasing Assistant Voice/SMS Widget Settings
We’ve updated the Leasing Assistant Voice/SMS widget to make setup and customization even easier! Updates include improved default branding colors, customizable button text that defaults to “Text or Call!”, and clearer organization in the Widget Library.
To update the Leasing Assistant Voice/SMS widget settings, navigate inside Anyone Home to the Property > Property Settings > Widget Library.
CRM
Expanded Move-In Date Options for Tour Scheduling
Align tour availability with your leasing strategy. Tour Settings now offer additional flexibility when determining how far in advance prospects can schedule a tour based on their anticipated move-in date. The Max Number of Days Until Move In Date setting now includes ‘180’ and ‘365’ day options, in addition to existing selections.
To update this setting, navigate inside Anyone Home to the Property > Property Settings > Showing Settings.
View Yardi Service Request Status History
For Yardi-integrated properties, service requests now display status updates received from the PMS directly inside Anyone Home. When reviewing the Service Request Activity section of a Service Request record, users can now see the status, date and time of the update, and source, making it easier to understand how a request has progressed without leaving the platform.
New Lead and Resident Views
Find, Compare, and Merge Duplicate Leads
Managing duplicate guest cards is now easier in the new Lead details view. The enhanced workflow gives agents greater control over additional items such as tags, open events, and manual tasks. Agents can also close a duplicate without affecting the primary guest card or open a matching record for additional review.
Improved Co-Lead Management and Activity History
The new Lead details experience makes it easier to find and add an existing guest card as a co-lead. Search results now provide additional information, including contact details, property of interest, status, created date, and External PMS ID when available.
Once linked, previous activity and notes from the co-lead are available as read-only history in the primary guest card’s Activity tab. Activity is displayed chronologically and can be filtered by person, providing a more complete view of the household’s history without creating duplicate records.
Complete, Reject, Cancel, or Reschedule Tours
Agents can now manage additional tour actions directly from Activity and Next Steps in the new Lead details view. Tours can be completed, rejected, canceled, or rescheduled using the updated workflows, allowing agents to manage more of the tour lifecycle without leaving the lead record.
Enhanced FIT Units and Quote Creation
Click, FIT, and quote! We’ve enhanced the FIT Units section of the new Lead details page to make matching prospects with available units easier and faster. Updates include:
- Ready On is now labeled Available On, with dates displayed consistently and sorted chronologically.
- Bed and bath preferences will support values from 0 to 10, including half increments.
- Units remain ranked by highest FIT score as preferences change.
- FIT score and unit number remain visible while scrolling.
- Empty amenity columns are automatically hidden for a cleaner view.
- Agents can save or clear custom filters.
For clients using the new quote experience, agents can also create a quote directly from FIT Units with the selected unit automatically populated.
Pin Important Notes
Agents can now pin up to three important notes to the top of the Notes section in both the new Lead and Resident details views. Pinned notes remain easily accessible regardless of how the rest of the notes are sorted.
Notes can also be sorted from newest to oldest or oldest to newest, making it easier to find relevant information within a longer activity history.
View Integration Status from Lead and Resident Details
A new Integrations tab provides authorized users with greater visibility into partner synchronization activity directly from Lead and Resident details.
Users can view the integration partner, data-flow direction, last successful synchronization, and available failure information, making it easier to understand the current integration status without navigating away from the record.
Please note that the new Integrations tab is only available for Admin and Regional user types.
Lead and Resident Listing Selection Memory
Lead and Resident listing views can now remember your view selections throughout the browser session. After changing filters, columns, or sorting, Anyone Home will preserve those choices as you move between tiles, open records, refresh the page, or return to the list. Property selections remain consistent across tiles, while other filters, columns, and sorting are remembered individually for each tile.
Selecting Saved Views > Default View resets the remembered session selections.
Reporting
Leasing Activity Report
Your portfolio’s leasing performance at a glance! Gain instant visibility into property and portfolio performance with the new Leasing Activity Report. Designed for leasing managers and regional leaders, this report delivers a comprehensive snapshot of leasing activity across a selected date range, eliminating the need to run multiple reports or export data for analysis.
Track key metrics including occupancy, lead volume and quality, tour activity, application outcomes, resident leasing activity, and conversion rates, all within a single report. For deeper analysis, use detailed drill-down sections for leads, showings, applications, and leases, or view summary metrics only for a high-level performance overview.
Playbook Information Added to Detail Reports
Several CRM detail reports now include Playbook information, making reporting more closely reflect the customized leasing workflows teams use inside Anyone Home.
The following reports now display the lead’s assigned Playbook and custom Playbook stage, where applicable:
- Lead Details
- All Tour Detail
- Managed Leads
- Lead Transaction Details
Users can also filter these reports using custom Playbook stages and assigned Playbooks, providing greater flexibility when analyzing lead activity across customized workflows.
Group Summary Reports by Playbook
Guest Card Completion, Lead Progression, and Status Summary reports now include a Group by ‘Playbook’ option.
Existing Anyone Home status reporting remains available, while the new grouping option makes it easier to compare performance across Playbooks as organizations transition to customized CRM workflows.
Playbook Activity Added to Trigger Summary
The Trigger Summary report now brings email, SMS, and task activity from both legacy Triggers and Playbook Triggers into a single report.
Users can also group results by Playbook, making it easier to evaluate automation activity and performance while transitioning from legacy Triggers to Playbooks.
Updated Lead and Resident Status Terminology in Reports
Lead and resident status terminology has been updated across reports and KPIs to align more closely with terminology used inside Anyone Home Playbooks.
Updated terminology appears consistently across applicable filters, columns, groupings, charts, and exports, helping provide a more unified experience between CRM and Reporting.
Last Month Date Filter Added to Agent Reports
Applicable Agent reports now include ‘Last Month’ as a date-range option. Selecting it automatically uses the previous calendar month, eliminating the need to manually enter custom dates for recurring monthly reporting.
The option is also available for scheduled report delivery, making recurring monthly agent performance reviews easier to configure.
Integrations
EliseAI Application Pending
Anyone Home and EliseAI now stay in sync earlier in the leasing journey. When a prospect reaches Application Pending status, Anyone Home will now automatically notify EliseAI, preventing unnecessary follow-up messages during the application process.
Yardi Resident Balance
Stay informed without switching systems. Anyone Home now automatically retrieves resident balance information from Yardi and displays it directly on the associated lease record. Resident services teams can quickly view outstanding balances in the context of resident conversations, helping improve efficiency and reduce the need to navigate between platforms.
Next Release Date:
November 24, 2026
Future Releases
CRM
- AI Guest Card Summaries: Guest Cards inside Anyone Home will soon feature AI-generated summaries of lead details and prospect communications, helping your team quickly understand lead history and take the next best action.
Integrations
- PMS Fee Integration: Anyone Home is expanding our ability to pull in TMLP and fee pricing from a wider range of PMS.
