Anyone Home

Product Updates

19 August 2025 Release

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AI Chatbot

Leasing Assistant Chatbot Code Access

Embed your Leasing Assistant Chatbot with ease! We’ve added the Chatbot’s embed code directly to the Leasing Assistant settings section inside Anyone Home CRM, making it quick and easy to copy and add to your property website.

To locate your property’s Leasing Assistant embed code, navigate to the Property > Property Settings > Widget Library > Chatbot.

Reporting

New ‘Unverified Leads’ Column in Lead Progression Report

Smarter insights, less guesswork! The Lead Progression Report now includes an optional ‘Unverified Leads’ column. This enhancement works hand-in-hand with the new Unverified Leads KPI so that your team can quickly identify and manage unverified leads.

Report Optimization Enhancements

Faster, smarter reporting is here! We’ve optimized the Agent Task Summary and Lead Progression reports in Anyone Home CRM, delivering quicker load times and smoother performance.

This update kicks off Anyone Home’s report optimization initiative, where we’re enhancing speed and efficiency across key reports. Keep an eye out for more optimized reports coming soon!

Dashboard KPIs

BETA Launch of New KPI Dashboard

Same KPIs, new UI! Approved users will now see the new and improved graphs and charts used for Key Performance Indicators (KPIs) on the Anyone Home Dashboard, with new property-performance breakdowns and fully customizable to fit each user type’s needs.

The existing KPI Dashboard will be replaced with our updated features in upcoming sprints. To take part in BETA testing the new KPI Dashboard, reach out to your Anyone Home account representative or to Anyone Home Support.

 New KPI graphs and charts

Property performance breakdowns

Next Release Date:

September 9, 2025

Future Releases

CRM

  • Global Transition to New KPI Dashboard: Changes are coming the Anyone Home KPIs, with all clients transitioning to the new KPI Dashboard. To request BETA testing access, speak with your Anyone Home account representative.
  • Property-based SMS Senders: To ensure opt-in compliance and improve the prospect experience, all SMS messages composed inside Anyone Home will soon be delivered exclusively from your property’s designated SMS number.

Triggers & Communications

  • ‘Balance Due’ Emails: Ledge-based email notices are coming soon to Anyone Home CRM, sending automated reminders to residents regarding overdue balances.

Questions? Need Additional Support?

Submit Ticket via Anyone Home CRM
  • Option 1: Click here — easy!
  • Option 2: Select the Help option from the left-hand menu bar and click Ticket.
  • Option 3: Select the User Profile drop-down in the upper right-hand corner, then Help.