Anyone Home

Product Updates

19 November 2024 Release

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CRM

New Lead View Vehicle Preferences

Introducing seamless vehicle tracking! Anyone Home’s latest Lead View enhancements revolutionize how you manage prospective residents’ vehicle information inside Anyone Home CRM, allowing you to stay ahead in managing your property’s parking resources efficiently and sustainably.

  • Electric Vehicle Tracking: A new dropdown field labeled Number of Electric Vehicles has been added to the lead’s guest card.
  • Updated Gas Vehicle Field: The existing Number of Vehicles field has been relabeled Number of Gas Vehicles for clarity.
  • Comprehensive Vehicle Total: A new Vehicle Total field has been introduced, which automatically sums the number of electric and gas vehicles, ensuring you have a clear overview of all vehicles while still differentiating them by type.

Gas and Vehicle Preference Settings on Create View

Gas and Vehicle Preference Settings on Lead View

Agent Communication Report Message Improvements

Significant improvements designed to streamline your workflow and enhance readability have been introduced to Anyone Home’s Agent Communication Report. These updates aim to provide a more user-friendly experience, allowing you to focus on what matters most—effective communication.

  • Cleaner Message Display: We’ve removed unwanted HTML from the Message column, making it easier to read and understand.
  • Optimized Message Column: The Message column now has a maximum width, ensuring you can read messages comfortably without side-to-side scrolling.
  • Improved Message Link: The Message Link column has been transformed into a convenient “View Message” button. This button opens the message in a new tab with proper formatting, eliminating the need to manually enter URLs.

Next Release Date:

December 10, 2024

Future Releases

CRM

  • Dashboard Enhancements: Changes are coming to the Anyone Home Dashboard, including new KPIs and a refreshed look. Stay tuned for more details!

Maintenance

  • SMS Emergency Dispatching: Anyone Home Contact Center will soon offer service technicians the ability to accept emergency service requests via SMS. 

Questions? Need Additional Support?

Submit Ticket via Anyone Home CRM
  • Option 1: Click here — easy!
  • Option 2: Select the Help option from the left-hand menu bar and click Ticket.
  • Option 3: Select the User Profile drop-down in the upper right-hand corner, then Help.